Genesys cloud data dictionary
WebThe Genesys Cloud data actions integration provides static actions and allows you to create custom actions that use the Platform API. You can use these data actions to make routing decisions within your interaction flow in Architect, to present information to your agents in Scripts, or to act on data in other ways. WebDec 2, 2024 · Genesys Decisions is a what-if analysis, staff planning and budget …
Genesys cloud data dictionary
Did you know?
WebPureConnect Integration to Oracle Service Cloud Data Dictionary Technical Reference … WebTranslations in context of "service can enable" in English-Chinese from Reverso Context: Integrating IoT into different processes like sales, marketing, delivery and service can enable CRM to capture varied data and unify it into dynamic and actionable information, thus contributing towards superior customer experience.
WebEvery year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service ®, our vision for empathetic customer experiences at scale.With Genesys, organizations have the power to deliver … WebDec 2, 2024 · Genesys Decisions. Genesys Decisions is a what-if analysis, staff planning and budget planning system for contact centers. At its core is a series of algorithms that develop very efficient operational plans and accurate forecasts in minutes. This allows the system to be a bigger-picture analytic tool for executives and WFM planners to answer ...
WebDevelop an Angular app that uses the Genesys Cloud CX Platform SDK. Query your API usage using the Genesys Cloud CX CLI and analyze it with AWS S3/Athena. Set up a Microsoft Teams meeting on Genesys Cloud CX. Update a Genesys Cloud CX Do Not Contact list with the Genesys Cloud CX for Salesforce SDK. All blueprints. WebJul 30, 2024 · A subset of an organizational data store, oriented to a specific purpose or …
WebCommon segment states (dimension segmentType) include: alert: An agent is being …
WebThis page contains legacy information related to data dictionaries that were included with the version 7.0.9 release of eMite dashboards for Genesys Cloud. Latest details, including updated measure names for predefined/default Genesys metrics and updated definitions for custom eMite measures can be found here. brake requirements for trailers in ohioWebPureConnect Data Dictionary. 2024 R1. The PureConnect Data Dictionary provides a concise and detailed description of the database tables CIC uses to store and generate reports on historical data. This includes … brake requirements for towed vehiclesWebOverview A conversation record represents the activity within a conversation from an analytics perspective. A conversation can involve multiple participants such as the customer, and IVR, an ACD, or an agent. Each participant will be active in one or more communications or sessions that represent activity for a specific media type. haflinger slippers with heartsWebWhat is a data table? A data table contains values that can be read by a Designer … brake reservoir cap sealWeb118 rows · Genesys Cloud puts agents into the Idle status when they are logged on to … brake residue bottom of maytag washerWebdata-action-lambda-module Public A Terraform remote module to setup and configure a Genesys Cloud data action with a Lambda HCL 1 public-api-send-sms-data-action-module Public A Terraform/CX as Code remote module to setup a data action for sending an SMS message from a flow HCL 1 public-api-data-actions-integration-module Public haflinger unicorn slippersWebThe Genesys PureConnect Data Dictionary provides a concise and detailed description … haflinger travel classic